Last Updated: January 2, 2026
Expitech Education Private Limited (“Expitech”, “we”, “us”, “our”) operates the website www.expiech.com (the “Website”) and provides digital marketing courses and internship programs in India for users aged 18+.
1) Who we are
- Company: Expitech Education Private Limited
- Website: www.expiech.com
- Support Email: support@expitech.com
- Grievance Officer / Contact Person:
Gokul Krishnan G
Email: support@expitech.com
Address: Suite No.872, 2nd Floor, KC Arcade, Building No. 24, 1701, near TV Centre, P.O, CSEZ, Kakkanad, Kochi, Kerala 682037
2) Information we collect
We collect the following:
A. Information you provide
- Name
- Phone number
- Email address
This is typically collected when you submit:
- Website enquiry/registration forms
- Lead forms from ads (e.g., Meta ads, Google ads)
- Click-to-WhatsApp ads and enquiries
B. Information collected automatically (analytics)
When you visit our Website, our analytics and advertising tools may automatically collect certain technical data such as:
- IP address (approximate location)
- Device/browser information
- Pages visited, clicks, and referral/source data
- Cookie/Pixel identifiers
This data is collected via tools like GA4, Meta Pixel, and Google Ads tags.
3) How we use your information
We use your information to:
- Contact you about course details, demos, admissions, and support
- Send important updates about your enquiry or enrollment
- Send marketing/promotional messages only if you have opted in
- Improve our Website, ad campaigns, and user experience
- Maintain internal records and prevent fraud/abuse
4) WhatsApp communications & consent (TeleCRM automation)
If you opt-in to WhatsApp communication (e.g., via a checkbox on our forms or similar consent method), you agree that we may contact you on WhatsApp regarding:
- Lead follow-ups, course details, demo reminders, and admission guidance
- Payment links and enrollment assistance
- Class updates and general communication
- Promotional offers/announcements
Message frequency: typically up to weekly, depending on your interaction.
Opt-out: You can stop WhatsApp marketing messages anytime by replying “STOP”.
You can also request help or data deletion by messaging us or emailing support@expitech.com.
5) Sharing of information (third parties)
We do not sell your personal information.
We may share limited information with trusted service providers only to run our business, such as:
- TeleCRM (CRM/lead management)
- WhatsApp Business Platform service providers (e.g., Meta platform and/or providers used for official messaging)
- Payment gateway: Razorpay (payments processing)
- Analytics/ads: GA4, Meta Pixel, Google Ads
- Hosting/Infrastructure: Hostinger, AWS
These providers process data on our behalf and are expected to protect it.
6) Payments
If you make payments, they are processed by Razorpay. We generally do not store your card/banking credentials on our servers. Payment processing is governed by Razorpay’s policies.
7) Data storage, location & retention
- Storage location: India servers (as per our hosting setup and service providers used)
- Retention period: We retain lead/enquiry data for up to 2 years, unless a longer period is needed for legitimate business, legal, or compliance reasons.
8) Data security
We use reasonable administrative and technical measures to protect your data. However, no method of transmission/storage is 100% secure, and we cannot guarantee absolute security.
9) Your choices & rights
You can:
- Ask what data we have about you
- Request correction of your contact details
- Request deletion of your data (where applicable)
- Opt out of marketing messages (reply STOP on WhatsApp)
To request deletion/correction, contact support@expitech.com or message us.
10) Age limit
Our services are intended for 18+ users only.
11) Updates to this policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect changes.
